mK
mokoke K

1 reviews | Active since Jun 2014

08 Nov 2021, 09:28

Bad Bad customer service

Very Bad service with their line *** not working and no response on update on my transaction after numerous emails sent to SEBclientcare and two of their employees direct emails. There is I don't care tendencies that seems to be spreadsheet throughout the organisation.

0
Replies (2)
Sanlam
Sanlam's reply08 Nov 2021, 10:02
Official
Dear Mokoko

Please accept our apologies for the poor service received. Kindly provide your ID number in the private field for further investigation.

Regards
Sanlam Client Relations 
Sanlam
Sanlam's reply08 Nov 2021, 14:37
Official
Thank you for your details. Our team is looking into it and will provide you with further feedback. 

Regards
Sanlam Client Relations