1 reviews | Active since Jul 2015
Bad Bad Bad Service....Bad
<p>After waiting for almost 6 minutes on the phone i was irritated by the service i received from SANLAM REALITY. </p> <p>I just wanted to cancel the Reality programme and all they could tell me was it can only be done after 30 Days?? Why?? no reason at all. I spoke to Nhlanhla Myeza and all she could say was " That is the policy" where was the policy all this time?? did they tell me about this stupid policy of theirs before?</p> <p> </p> <p> </p> <p>all i want is to cancel this thing and have them off my back. i really dont need it anymore. if this could be done ASAP.</p>
Good day
We acknowledge receipt of your complaint and apologise for the service you've experienced thus far. We will arrange for urgent handling.
Kind Regards
Client Relations
Good day
We acknowledge receipt of your complaint and apologise for the service you've experienced thus far. We will arrange for urgent handling.
Kind Regards
Client Relations
Good day
We have been informed that one of our Reality consultants made contact with you. They provided you with the necessary feedback regarding your deduction date and how the cancellation of debit order works.
Kind Regards
Client Relations
Good day
We have been informed that one of our Reality consultants made contact with you. They provided you with the necessary feedback regarding your deduction date and how the cancellation of debit order works.
Kind Regards
Client Relations
Thank you so much for explaining and also understanding my fustration.
Thank you so much for explaining and also understanding my fustration.
