BAD ATTITUDE & POOR SERVICE - SANLAM

I have been trying to get life cover from Sanlam since October. Apparently they send you these agents/representatives that should find out what product you need etc. In this case it was a gentleman by the name Wiaan Herbst. I told him i want life cover and then he goes and adds all these extra products like disability cover etc that i was not interested in which makes the premium very high. I understand they get paid on commission thats why he did that. I told him i dont want any of those products all i want is life cover. When i told him that he went Quiet until today i had to send a message to a lady by the name Madelein, and then she spoke to him and he said he is busy they can only see me on the 8th Of January. CLEARLY IT DOES NOT TAKE 4 MONTHS TO GET LIFE COVER. AND I AM NOT A MILLIONAIRE SO THIS WIAAN GUY DOESN'T CARE AND NEITHER DOES SANLAM. Just because i am not a billionaire and i am not going to spend as much doesn't mean i shouldn't get cover on time. Maybe Sanlam treats non wealthy people in this kind of manner which is very appalling and very unprofessional at best.