Bad Assupol service. No regard for possible consequences

Bad customer service and horrible administration. They got my beneficiary details wrong and linked my partner policy details with mine even though we took our policies at different times. Our policy numbers are different but they used a similar home address and my email address on his policy even though he took out the funeral policy long before we met. No consent from us. Their call center doesn't go through on most times and agents are clueless. They promised to call back to investigate but to date no call back. Am done with inferior service and lack of professionalism.