bad advice from complete med.

<br> I was advised by Wesley Howard to go on the top med active saver reason for that is it has good maternity benefits and we will be planning for a family soon.<br> Later in the year [2015] I went for two operations, and after words I received a few outstanding accounts.<br> The reason for that is that the medical aid pays only up to a certain amount for the costs involved.<br> I later discovered that I should have gap cover that pays for all the extra cost that the medical aid does not cover.<br> It was not offered to me and now I have to pay the accounts. I think it is a key product that must be offered and then the client can decide if he wants it or not.<br> Now complete med wants to put the blame on me because I am working in the industry, or that is how it feels for me.<br> I feel that add on products must be offered especially gap cover and the u can decide if u want it.<br> Please respond my next step in the ombud