KW
Kim W

1 reviews | Active since Feb 2021

13 Nov 2023, 11:23

BAD

SO WE SUBMITTED A CLAIM ON WEDNESDAY, AFTER EMAILS AND CALLS WE WERE GIVEN INCORRECT INFORMATION, WHICH IF WE HADNT CALLED WE WOULDV BEEN WAITING AND WAITING, FRIDAY WE RECEIVED EMAIL ASKING FOR DOCUMENTS AND WE SUBMITTED AGAIN. UP TO DATE WE HAVE NOT HEARD BACK.

TOTALLY TIRED OF SANLAM, PREVOUS CLAIM WAS ALSO A HEADACHE AND NOW THIS, IF I HAD MY WAY I WOULD REMOVE ALL FUNDS AND INVEST ELSWHERE THE MONEY NOT EVEN SHOWING REAL GROWTH.

PLEASE HURRY AND GET THE TRANSFER DONE.

0
Replies (2)
Sanlam
Sanlam's reply13 Nov 2023, 11:45
Official
Good morning Kim

We apologise for your service experience and have requested urgent assistance and feedback from the responsible department.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply14 Nov 2023, 09:48
Official
Good morning Kim

We have received confirmation that you have been provided with feedback.

Regards
Sanlam Client Care