KW
Kim W
1 reviews | Active since Feb 2021
13 Nov 2023, 11:23
BAD
SO WE SUBMITTED A CLAIM ON WEDNESDAY, AFTER EMAILS AND CALLS WE WERE GIVEN INCORRECT INFORMATION, WHICH IF WE HADNT CALLED WE WOULDV BEEN WAITING AND WAITING, FRIDAY WE RECEIVED EMAIL ASKING FOR DOCUMENTS AND WE SUBMITTED AGAIN. UP TO DATE WE HAVE NOT HEARD BACK.
TOTALLY TIRED OF SANLAM, PREVOUS CLAIM WAS ALSO A HEADACHE AND NOW THIS, IF I HAD MY WAY I WOULD REMOVE ALL FUNDS AND INVEST ELSWHERE THE MONEY NOT EVEN SHOWING REAL GROWTH.
PLEASE HURRY AND GET THE TRANSFER DONE.
Helpful (0)
Replies (2)0
Replies (2)Sanlam's replyOfficial
13 Nov 2023, 11:45Good morning Kim
We apologise for your service experience and have requested urgent assistance and feedback from the responsible department.
Regards
Sanlam Client Care
We apologise for your service experience and have requested urgent assistance and feedback from the responsible department.
Regards
Sanlam Client Care
Sanlam's reply13 Nov 2023, 11:45
Official
Good morning Kim
We apologise for your service experience and have requested urgent assistance and feedback from the responsible department.
Regards
Sanlam Client Care
We apologise for your service experience and have requested urgent assistance and feedback from the responsible department.
Regards
Sanlam Client Care
Sanlam's replyOfficial
14 Nov 2023, 09:48Good morning Kim
We have received confirmation that you have been provided with feedback.
Regards
Sanlam Client Care
We have received confirmation that you have been provided with feedback.
Regards
Sanlam Client Care
Sanlam's reply14 Nov 2023, 09:48
Official
Good morning Kim
We have received confirmation that you have been provided with feedback.
Regards
Sanlam Client Care
We have received confirmation that you have been provided with feedback.
Regards
Sanlam Client Care
