SG
Sibusiso G

1 reviews | Active since Oct 2024

19 Oct 2024, 08:54

*****

Sanlam deducted money from my salary for a year and are refusing to pay it back

0
Replies (6)
Sanlam
Sanlam's reply19 Oct 2024, 09:00
Official
Good day Sibusiso
We apologise for your service experience. Please provide us with your plan number and ID number with a private reply. We will escalate this to the relevant department.
RegardsSanlam Client Care
SG
Sibusiso G's update19 Oct 2024, 09:10
Reviewer Update
I don’t have any plan with you but you are just deducting my money. I even sent you my salary advice with your agent stating they will escalate the matter until today. I want what’s rightfully mine
Sanlam
Sanlam's reply19 Oct 2024, 20:09
Official
Hello again, Sibusiso

Please provide us with the reference number next to deduction on your salary slip with a private reply. We will escalate this to the relevant department.

Regards
Client Care Centre
Sanlam
Sanlam's reply22 Oct 2024, 09:33
Official
Thank you for the information. We have referred your complaint to Sanlam SKY.
 RegardsSanlam Client Care 
SG
Sibusiso G's update22 Oct 2024, 09:41
Reviewer Update
Don’t take forever I want my money
Sanlam
Sanlam's reply22 Oct 2024, 11:28
Official
This is to confirm that Sanlam SKY has provided you with feedback via email. 
 RegardsSanlam Client Care