GB
Gerhard B

1 reviews | Active since Jun 2016

25 Jun 2016, 06:49

Axis loans from Sanlam

<p>I took a loan from Sanlam which is provided via Axis . After repaying for 21 out of 24 months I fell on hard times. I could not make last months installment of 5000 odd. I informed them that I sold my house and expect the money in my account in the next three weeks. They insist on payment now though. Now I have enough for one payment and they tell me I am liable for a 5000 rand collection fee as well. Next week when I get the chance, I will settle this loan, cancel all my Sanlam insurances, ra, and everything I have with them in my business. You stupid *******. </p>

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Replies (2)
Sanlam
Sanlam's reply25 Jun 2016, 08:16
Official

Hi

We acknowledge receipt of your complaint. It will be referred to Sanlam Personal Loans on Monday for urgent investigation and feedback to you.

Regards

Client Relations

Sanlam
Sanlam's reply27 Jun 2016, 09:29
Official

Dear gb36peter

We have been informed that Ms Brandt from our Sanlam Personal Loans Department made contact with you regarding your complaint. She provided you with an explanation. She mentioned that she will contact you on 5 July 2016 to assist you further to make arrangement for the arrears on your loan.

Regards

Client Relations