Awful customer support - lies in their website

<p>This is with regards to Sanlam Reality.</p> <p> </p> <p>On Thursday the 27th of April I tried to book tickets for a NuMtro movie, the system will keep on loading and never return any movies to be selected and continue the booking process. I call them and they advised that the problem was with NuMetro's system, however in the Sanlam Reality website the following error was presented:</p> <p> </p> <p>"Due to unavailability of external systems beyond our immediate control, you are unable to book Nu Metro movies online today. Note: You can contact our 24 hour personal service on ***for movie booking assistance."</p> <p> </p> <p>I called this number about 4 times and after selecting option one (speak to your 24 hour consultant), the phone rang for a few times and then the call was ended.</p> <p> </p> <p>To me it feels like Sanlam is not providing the service tat I am paying for.</p>