SA
Sue A

1 reviews | Active since Mar 2009

23 Sept 2015, 09:26

Awful company and awful product

In 2001 I took out an Education policy for my daughter, to mature in 2019. I was not contacted by Channel Life once in 14 years. I phoned them last week to find out about the value of the policy to date, only to discover that it is worth less than all the monthly payments I have made over the last 14 years. So I actually paid to invest this money with them. In return, I had zero service, so I paid for them to do nothing and not look after my investment.<br> If there is one Insurance concern that needs to be avoided at all costs, it is Channel Life.<br>

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Replies (1)
Sanlam
Sanlam's reply23 Sept 2015, 12:55
Official
Hello susana,

We acknowledge receipt of your complaint and an assessor will investigate and contact you to discuss the matter.
Kind regards,
Manager : Client Relation Dept