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Elizabeth D
1 reviews | Active since Sept 2019
31 Mar 2021, 08:44
AVOID SANLAM GROUP BENEFITS AT ALL COSTS!!!
Sanlam Group Benefits is by far the worst Division of Sanlam I have ever had to deal with.
Their consultants never answer timeously. Their landline is always engaged and when you eventually get through - you are on hold for a minimum of 20 minutes because none of the call centre consultants knows what is going on and the actual consultants are all working from home and living their best lives taking 2 months to resolve funeral and death claims.
It's good and well that they take your monthly premiums but when you feed to claim, you have a higher chance of the Lord's second coming arriving faster then them wanting to pay you out.
AVOID AT ALL COSTS.
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Sanlam's replyOfficial
31 Mar 2021, 09:36Dear Elizabeth
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Your can expect a call from their office shortly.
Kind regards
Client Relations
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Your can expect a call from their office shortly.
Kind regards
Client Relations
Sanlam's reply31 Mar 2021, 09:36
Official
Dear Elizabeth
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Your can expect a call from their office shortly.
Kind regards
Client Relations
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Your can expect a call from their office shortly.
Kind regards
Client Relations