SJ
Salome J
1 reviews | Active since May 2011
23 Jun 2025, 09:57
Avoid Sanlam at ALL costs
My husband app**** for a Living Benefit Claim after having a policy with Sanlam for 35+ years and being diagnosed with terminal cancer 1 March 2025. After all the excuses in the book it was approved 1 April and his option form was returned to Sanlam 22 May 2025. To date, he’s not received any communication whatsoever. I will go to my utmost lengths to share this experience with everyone that wants to listen and ensure that Sanlam will not get new business within my control
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
23 Jun 2025, 10:09Good day Salome
The Claims Department has provided you with feedback regarding the way forward. You are welcome to refer the matter to the Sanlam Arbitrator using the contact details shared with you.
Regards,
Sanlam Client Care
Sanlam Client Care
Sanlam's reply23 Jun 2025, 10:09
Official
Good day Salome
The Claims Department has provided you with feedback regarding the way forward. You are welcome to refer the matter to the Sanlam Arbitrator using the contact details shared with you.
Regards,
Sanlam Client Care
Sanlam Client Care
SJ
Salome J's updateReviewer Update
23 Jun 2025, 15:19I am going to send the letter from Sanlam to the Ombudsman to find out if the waiting period of 3 months is acceptable on a Living Benefit Claim
SJ
Salome J's update23 Jun 2025, 15:19
Reviewer Update
I am going to send the letter from Sanlam to the Ombudsman to find out if the waiting period of 3 months is acceptable on a Living Benefit Claim