TM
Thato M
1 reviews | Active since Aug 2020
25 Oct 2024, 17:13
Atrocious service from sanlam!!!
I'm writing a review here because I can see that you atleast respond to emails. It's been months of back and forth with you trying to get that trash you call an app to work. At first I struggled to register, after sorting that one up my portfolios doesn't load and I keep being asked to refresh the page then get the same request again. I've sent emails and called only for the phone to go unanswered or when answer be sent from pillar to post. As my last resort I will be submitting a complaint via my employer. They need to know the kind of service we are receiving from you.
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Replies (1)Sanlam's replyOfficial
25 Oct 2024, 17:16Good day Thato
We are so sorry to learn of your poor service experience and have escalated the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
We are so sorry to learn of your poor service experience and have escalated the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
Sanlam's reply25 Oct 2024, 17:16
Official
Good day Thato
We are so sorry to learn of your poor service experience and have escalated the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
We are so sorry to learn of your poor service experience and have escalated the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
