KM
Kiara M

1 reviews | Active since Jul 2021

05 Aug 2021, 13:27

Assupol *****s

Took out 2 policy with assupol which I wanted debited from my account and they said debit will go off end February end January receive a message saying account in arrears due to debit not going off. This company without my authorisation goes and gets a stop order. I cancelled policy early July and cancelation was finalised yet they still deduct money from my salary. Its a struggle to get any response from tjem nevermind my refund. DO NOT take policies with this company who goes around offering gifts if you sign up with them and then their consultants cant even communicate.

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Replies (1)
Sanlam
Sanlam's reply05 Aug 2021, 13:55
Official
Good day Kiara, we take not of your concerns and will urgently investigate and correct it. Our further communication will be to your direct e-mail address. My sincere apology for any inconvenience caused. Regards, Assupol Complaints Manager

Best regards,