ASSUPOL-STAY AWAY

I want to warn all people to stay away from this company.Those who want to take out a policy with Assupol don't.Those who still have policies with Assupol you might consider cancelation because the chances of them settling your claim is zero.I went to there office in-person on 26 May 2025 to submit my disability claim and a man with the name of Leon assisted me.He asked me for all my documentation which I supp**** to him.I asked him if there is any claim form or documentation I need to complete from assupol and he said no only the book that I visited the office.I never heard from Assupol again and again went to them in person in July and was informed by him that Assupol rejected my claim but that he cannot supply me with that email or letter.I sent email to Assupol on 19 July to a Mr.Jaques Erasmus who is the senior executive manager complaining about the rejection and also supp**** him with their definitions of disability and physical impairment on platforms they advertised.He then wanted all my details and said that he would send to relevant dept.On 19 July I received email from Administrator Malegopo apologizing and that my claim will be send to the relevant dept.On 21 July I hot email ftom Manager claims dept Mr J.Padayachy that my claim is rejected because it did not meet their criteria of total loss of a limb.I lost full use of my left arm and right hand due to truck that ran me over.On 22 July I complained to Mr Jaques Erasmus again.On 12 Aug I suddenly received an email from Assupol with attachment of a disability form that I must complete and also my specialist who treated me.It also states on the form that claim must be submitted within e months after being declared disable-meaning that my claim is late as I was declared disable in 2020.The form also wants documentation ftom my Dr's not older than 3 months-mine is older.The form also states they want my job description-i am long retired.The form states I must declare every cent of my income-what does this have to do with my disability claim.I must oay the specialist R800 to complete this form, which I will loose as it is a waste of time because of all the requirements mentioned on the frm.MY QUESTION IS WHY DID ASSUPOL NOT GIVE ME THIS FORM ON 26 MAY WHEN I SUBMITTED MY CLAIM AND WHY DID THEY NOT TELL ME I SUBMITTED YO KATE-MY POLICY MENTION NO TIME FRAME FOR ANY CLAIM IN WHICH IT MUST BE SUBMITTED.NOW THEY WANT ME TO FORK OUT R800 TO COMPLETE A FORM AND THEN TELL ME SORRY ITS TOO LATE.WHY DID THIS DR.MPAHLELE WHO SEND ME AN EMAIL ON 30 JULY ASKING ME FROM EVIDENCE OF AN OCCUPATIONSL THE****** WRT MY DISABILITY AND WHICH I DUPP**** HIM IMMEDIATRLY NOT INFORMED ME ABOUT THIS DISABILTY FORM OR THIS TOME FRAME OF ASSUPOL.I SEND ASSUPOL AN EMAIL ON 12 AUGUST ASKING THEM ABOUT NOT INFORMING ME OF THIS DISABILTY FORM ON 26 MAY BUT UP TILL NOW I AM IGNORED.I AM NOT WASTING MY TIME OR R800 JUST TO BE TOLD UOUR CLAIM IS REJECTED AND THIS TIME ECAUSE OF TIMEFRAME.FIRST REASON FOR REJECTION WAS BECAUSE OF NOT BEING TOTAL LOST IF LIMB BUT AFTER I SHOWED THEM THEIR DEFINITIONS THEY SUDDENLY REFERRED IT AGAIN TO CONSIDER IT BUT NOW THEY CAME FORTH WITH A DISABILITY FORM MENTIONING TIMEFRAMES.STAY AWAY FROM ASSUPOL IF I CAN GIVE YOU ADVICE.I WAS DECLARED SEVERELY PHYSICSLLY IMPAIRED BY MY SPECIALIST IN DEC.2022 AND ALSO WITH SARS I AM REGISTERED AS SEVERELY DISABLED- BUT NOT ACCORDING ASSUPOL.I DID NOT SUBMIT MY CLAIM EARLIER AS I NEW MY POLICY DID NOT HAVE A TIMEFRAME AND I WAS DOING EXERCISES AND PRAYING HOPING THAT I COULD GET BETTER BUT NOTHING COULD BE DONE.