Assupol smooth talkers

Wow traumatic experience! My Aunt passed away on the 15th of July. I have or rather had a policy with Assupol. I firstly submitted my death claim online which seemed to be convenient only to find out that its not working!!! When I called to confirm a consultant by Jennifer advised that I should resubmit all the documents which I did on the 19th of July, mind you the funeral was on the 22nd of July......still today the 24th of July nothing...so I called in today only to be told that I only submitted a death certificate!!! hopefully Khathutshelo Matshete will do a much better job then jennifer and their claims registration department

1. Online submission doesn't work 2. They say that they will keep you informed on each stage ---liers 3. the 24 hour payout is a myth

Imagine if I was the only breadwinner? Assupol should be seasoned in this, this experience, was frustrating and disappointing. NEVER AGAIN!!