Assupol ****med me

<p>good day, i signed up at assupol on nov. i asked the rep to start debiting on jan, but instead they debited on dec. i ddnt have problem with that. But on january they debited 4 times. When i received my paysilp i noticed that there are three more policies that i know nothing of. And i received my paysilps late march. So from january up to march these policies have been debiting. I took the matter to the rep that signed me to assupol trying to figure out what was happening. She was surprised as i was. So she brought me a printout from her work. So that i can see who are these people covered on those 3 policies i know nothing of. To ma surprise it was people who dont even exist in my life. People i dont know but who have the same surname as mine. So i went to the branch on the 6 th of april to find out what can be done about this because i never signed any contract or agree to these 3 policies, and asked for them to be cancellled. They told me that they will do internal investigation about this, and will keep me updated about it. The only update i received from them was of the policies that i wanted cancelled that they are finally cancelled, but what i ddnt understand is they still debited on april still havent received my refund of that. As of now i am still waiting fo them to communicate with me bout their internal investigation and my refund because i never agreed to those policies. I am sad because i lost about R999.00 every month to those policies i know nothing off with covered people that dont exist. It is so unfair and its a *****.</p>