CM
Christina M
1 reviews | Active since Oct 2022
12 Feb 2023, 14:00
Assupol prosperity Mzanzi
I Sekgo Christinah Monaisa ID no ***. Policy no *** I am still waiting for the respond of cash back from Assupol. I am not satisfied with the Service of Assupol they gave me. They must not take advantage of me because I am a pensioner. Please help me with Assupol. Angry Client of Assupol.
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
13 Feb 2023, 08:14Dear Christina, we take note of our review and confirm that the matter is being addressed by our claims team. My apology for any frustration caused. Regards, Assupol Complaints Manager
Sanlam's reply13 Feb 2023, 08:14
Official
Dear Christina, we take note of our review and confirm that the matter is being addressed by our claims team. My apology for any frustration caused. Regards, Assupol Complaints Manager
Sanlam's replyOfficial
14 Feb 2023, 09:50Good day Christina, we refer to your complaint and apologise for any inconvenience caused. Unfortunately , the type of policy does not have the cashback benefit and cashback benefit cannot be added on this policy. We have sent you a copy of the application form which shows that cashback benefit is not available for this type of policy. Regards
Sanlam's reply14 Feb 2023, 09:50
Official
Good day Christina, we refer to your complaint and apologise for any inconvenience caused. Unfortunately , the type of policy does not have the cashback benefit and cashback benefit cannot be added on this policy. We have sent you a copy of the application form which shows that cashback benefit is not available for this type of policy. Regards