EM
Ellen M
1 reviews | Active since Nov 2020
05 Nov 2020, 10:46
Assupol please refund me
I've canceled two policies with assupol, one for funeral and the other one for savings. They refunded me the premium i was savings on my savings. My problem is that they deducted premiums for the following months after I've canceled . I asked them to refund me, even today am still waiting. I've sent all the documents they asked me to send.
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Sanlam's replyOfficial
05 Nov 2020, 11:13Good Day Ellen, our apology for any inconvenience caused. We will urgently attend to the resolution of your refund concerns and communicate with you by direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply05 Nov 2020, 11:13
Official
Good Day Ellen, our apology for any inconvenience caused. We will urgently attend to the resolution of your refund concerns and communicate with you by direct e-mail. Regards, Assupol Complaints Manager