Assupol pay back the money that you *********ly debited from my account

<div>Good day My name is Simon of the following contact details: *** and cancelled policy number Number AL*** (AIMS P/ID:***5) I have cancelled savings account with Assupol and joined other company. However last months I filled the cancellation form and this month they debited from my account and when I request they should reverse my money they tells me about 10 working days to reverse it. Assupol it’s a *******. I need my money back.</div>