DB
Disgruntled B

1 reviews | Active since Jun 2018

30 May 2019, 12:10

ASSUPOL ONLY TIME WILL TELL!

I would like to take this opportunity to say Thank you for recruiting capable, compassionate and caring staff.

As a policy holder I came across some rather concerning reviews on the website 'hello Peter'

Which subsequently lead to me contacting your head office seeking clarity and as a result a lady named 'Jacolien Potgieter' from the claims department contacted me to reassure me that cases are dealt with on an individual basis/circumstances and that doesn't necessarily mean the cases are treated the same.

Her conduct was nothing short of amazing, professional, informative and patient.

Once again, a big thank you from me, previous and potential would be happy Assupol Clients who will have hassle free claims.

MR Machaba

0
Replies (1)
Sanlam
Sanlam's reply30 May 2019, 12:40
Official
Good Day, 

Thank you for your kind words about the service we provided. 
We take great pride in building the best relationships with all our clients. 
It’s wonderful to know our efforts are paying off. 
We hope we can be of service again in the future.

Assupol Complaints Team