DN
Daniel N
1 reviews | Active since Aug 2017
28 Aug 2025, 09:56
Assupol not paying a claim
Assupol Life has not paid out even and it's been more than 4 and when we call customer service,we are sent pillar to post and been told to resend claims documents over and over again.The consultants are rude.
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Replies (2)
Sanlam's replyOfficial
28 Aug 2025, 09:59Good day Daniel, thank you for your review. We have sent you an email to obtain more information, to assist further. Regards, Assupol Complaints Manager
Sanlam's reply28 Aug 2025, 09:59
Official
Good day Daniel, thank you for your review. We have sent you an email to obtain more information, to assist further. Regards, Assupol Complaints Manager
Sanlam's replyOfficial
28 Aug 2025, 10:02We have traced the policy number and escalated your complaint to our claims management team to urgently assist, we will send updates to your email. Regards
Sanlam's reply28 Aug 2025, 10:02
Official
We have traced the policy number and escalated your complaint to our claims management team to urgently assist, we will send updates to your email. Regards