LB
Lincoln B
1 reviews | Active since Nov 2017
08 Jun 2023, 13:46
Assupol needs to give classes in basic manners to their tele agents.
Please do not make use of these people if they give you a call. The worst when it comes to manners. Just told this female agent that I have a policy with assupol and she ended the call abruptly without a "thank you for your time" even. Thinking about ending my policy I have with them currently. Just without manners.
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Replies (1)Sanlam's replyOfficial
08 Jun 2023, 14:08Good day Lincoln, thank you for taking the time to report this unfortunate incident to us. My sincerest apology for this. We will escalate your concerns to our sales management team for further intervention. Regards, Assupol Complaints Manager
Sanlam's reply08 Jun 2023, 14:08
Official
Good day Lincoln, thank you for taking the time to report this unfortunate incident to us. My sincerest apology for this. We will escalate your concerns to our sales management team for further intervention. Regards, Assupol Complaints Manager
