LN
Lindiwe N
1 reviews | Active since Mar 2020
12 Apr 2021, 16:19
Assupol Life worst customer service.
MY Aunt passed on i have been on hold with Assupol clients portal no one is answering the phone the only time or department that answers is sales department then they wont assist but transfer you to clients. i just need to know if the policy is active.
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Sanlam's replyOfficial
13 Apr 2021, 05:45Dear Lindiwe, thank you for your review. My sincerest condolences to you and your family on the passing of your aunt. We will urgently arrange assistance. My apology for the inconvenience caused. Regards, Assupol Complaints Manager
Sanlam's reply13 Apr 2021, 05:45
Official
Dear Lindiwe, thank you for your review. My sincerest condolences to you and your family on the passing of your aunt. We will urgently arrange assistance. My apology for the inconvenience caused. Regards, Assupol Complaints Manager