MS
Maipato S
1 reviews | Active since Feb 2023
10 Feb 2023, 13:27
Assupol life LTD
I have policies with Assupol,so last year around March I took another policy with them for my little daughter .My daughter passed away in June,someone from Assupol came to my workplace,I explained to him that the policy for my daughter is still deducting and he promised that he will close the policy and refund me up until this day I'm still waiting.He asked for death of my daughter and bank statement.When I try to reach him,he does not answer
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Sanlam's replyOfficial
10 Feb 2023, 13:50Dear Maipato, thank you for reporting this to us. I am so sorry to hear about the passing of your daughter, my sincerest condolences. We will investigate this matter further and provide further feedback and assistance to your direct e-mail address. Regards, Assupol Complaints Manager
Sanlam's reply10 Feb 2023, 13:50
Official
Dear Maipato, thank you for reporting this to us. I am so sorry to hear about the passing of your daughter, my sincerest condolences. We will investigate this matter further and provide further feedback and assistance to your direct e-mail address. Regards, Assupol Complaints Manager