T
Takatso

1 reviews | Active since Jan 2024

30 Jul 2024, 10:55

Assupol Life is a ****!!

Assupol Life is a ****! They use your personal details *****ulently and open funeral policies without your consent/knowledge. A funeral policy was opened in my name, with beneficiaries i dont even know of. The fact that employees from Assupol Life can use our details without our knowledge, and theres not any kind of verification required is scary! I have never opened any kind of policy with Assupol. Nor have i ever made an enquiry with them! When making contact with the call centre, they dont even provide any kind of support. They just ask u to complete a form and tell you they will still investigate. Whoever was behind this was hoping that i dont pay attention go my payslips so that i can keep on paying every month while they get a free cashout! These insurance companies are no good!!

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Replies (1)
Sanlam
Sanlam's reply30 Jul 2024, 11:24
Official
Good day Takatso, we have received your review. It appears that both yourself and Assupol may have falled victim to an unfortunate ******** scheme targeting the industry, taking up funeral cover without your consent. This is very serious for Assupol and which is why further documentation is needed to conduct forensic investigations to enable us to take corrective measures and possible debarment action against the culprits. Our sincerest apology for any inconvenience this have have caused. Regards, Assupol Complaints Manager