Assupol Life Employees bumped my car and insulted me.

On the 14th September 2020 an Assupol Life employee by the name of Mr Jeffrey Shivambu from the Giyani Branch in Limpopo was involved in a car accident on his way to meeting a client. My wife had stopped at the Spar Taxi Rank waiting for a minibus taxi to reverse park and at that moment Jeffrey started reversing to leave his office. After noticing that Jeffery is not observant of his surroundings my wife hooted furiously to get him to notice the car behind him but due to playing loud music in his car he did not hear the hooter. An accident Report was registered with the Giyani SAPS after which Jeffrey asked that we get a quotation for him or the office to assist with the costs for the damages. On the 17th September i called Jeffrey to give him the quotation and by then he had changed his mind about the repairs and insisted that i should fix my own car as he will with his. The accident report clearly shows him to be at fault and liable for the damages. He went on to swear at me after i tried explaining the implications of his actions.

I am puzzled by the way your employee handled this situation and if this is the breed of employees you have i strongly would not recommend Assupol Life to anyone. Assupol must fix my car as their employee doe not want to take responsibility.