NK
Nkanyiso K

1 reviews | Active since Sept 2024

11 Jun 2025, 11:23

Assupol life

I've been writing Assupol for the past 2 weeks and I've been receiving an email saying someone will assist within 3hrs but days pass and now weeks. I've been to the offices in Pretoria and they had said they'd taken care of our problem but still, we've been at this for almost a year now.

0
Replies (2)
Sanlam
Sanlam's reply11 Jun 2025, 11:32
Official
Dear Nkanyiso, we have received your review and sincerely apologise for the frustration caused. We will urgently look into this and provide further feedback to your direct e-mail address. Regards, Assupol Complaints Manager
Sanlam
Sanlam's reply12 Jun 2025, 12:33
Official
Thank you