1 reviews | Active since Jun 2017

18 Jun 2017, 10:53

Assupol life

<p>Assupol life has been deducting money (R421) from my persal since December 2016. I never took any policy with them. When i found out that they were deducting money i called their head office on the 18/04/2017 requesting them to cancel the policy and refund me my money. I was asked to submit certain documents which i did and i was told that this whole process of policy cancellation is gonna take 4 to 6 weeks. Till today i have not recieved my money! </p>

0
Replies (2)
Sanlam
Sanlam's reply18 Jun 2017, 13:02
Official

Good Day,

We take note of your concerns and will attend to it as soon as possible.

Proudly Serving.

Assupol Complaints Team

Sanlam
Sanlam's reply21 Jun 2017, 15:57
Official

Good Day,

We confirm that the policy was cancelled and a refund paid. The funds should reflect in your account by the latest on 22 June.

Proudly serving.

Assupol Complaints Team