MM
Martha M
1 reviews | Active since Feb 2024
15 Nov 2024, 12:36
ASSUPOL IS FRUSTRATING ME
I HAVE MADE A CASHBACK CLAIM ON THE 5/11/2024.CALL THEM SERVERAL TIMES AND GOT PROMISES THAT THE CLAIM WILL BE PROCESSED. SENT 5 EMAILS AND THEY TOLD ME THAT THE MANAGER WILL CALL ME.NOTHING HAPPENED. I CALLED THEM EVENTUALLY THEY SAID THE ACCOUNT NUMBER ON A BANK STATEMENT WAS WRONG. HOW IS THAT POSSIBLE ?EVEN NOW STILL WAITING.
Helpful (0)
Replies (1)0
Replies (1)
Sanlam's replyOfficial
15 Nov 2024, 12:59Good day Martha, we have received your review. I am so sorry for the frustration caused by this. We are investigating this and will send feedback to your direct e-mail as soon as possible. Regards, Assupol Complaints Manager
Sanlam's reply15 Nov 2024, 12:59
Official
Good day Martha, we have received your review. I am so sorry for the frustration caused by this. We are investigating this and will send feedback to your direct e-mail as soon as possible. Regards, Assupol Complaints Manager