Assupol is *****
<p>I just recently noticed that Assupol has been deducting a sum of R327.00 from my Persal since December.When I called them I was told to send documents but today it has been 14 days they don't have any news for me infact nothing has been done which only tells me one thing.They are benefiting from this ***** and Assupol is a BAD company.</p>
Dear Bulelwa Genke Mbeleki,
We are really sorry to hear you had this experience.
We will be in direct communication with you shortly to provide us with more information to resolve the issue.
Proudly Serving,
Assupol Complaints Team
Dear Bulelwa Genke Mbeleki,
We are really sorry to hear you had this experience.
We will be in direct communication with you shortly to provide us with more information to resolve the issue.
Proudly Serving,
Assupol Complaints Team
Dear Bulelwa Genke Mbeleki,
We are really sorry to hear you had this experience.
We will be in direct communication with you shortly to provide us with more information to resolve the issue.
Proudly Serving,
Assupol Complaints Team
Dear Bulelwa Genke Mbeleki,
We are really sorry to hear you had this experience.
We will be in direct communication with you shortly to provide us with more information to resolve the issue.
Proudly Serving,
Assupol Complaints Team
Good Day,
We refer to our direct e-mails and confirm that the policy was cancelled and premium refunded.
Proudly Serving.
Assupol Complaints Team
Good Day,
We refer to our direct e-mails and confirm that the policy was cancelled and premium refunded.
Proudly Serving.
Assupol Complaints Team
And yes it has been refunded and Today the 29 March I've just received my February payslip and guess what the same Assupol didn't only deduct the R327.00 but they also deducted a sum of R476.30 only in February.Meaning even this month they have done the same.
I'm sick of this incompetence from one insurance policy.
And yes it has been refunded and Today the 29 March I've just received my February payslip and guess what the same Assupol didn't only deduct the R327.00 but they also deducted a sum of R476.30 only in February.Meaning even this month they have done the same.
I'm sick of this incompetence from one insurance policy.
Dear Bulelwa,
I refer to our direct e-mails and confirm that the matter will be rectified as soon as we receive the completed form I sent you.
Our apologies again for the inconvenience.
Proudly Serving.
Assupol Complaints Manager
Dear Bulelwa,
I refer to our direct e-mails and confirm that the matter will be rectified as soon as we receive the completed form I sent you.
Our apologies again for the inconvenience.
Proudly Serving.
Assupol Complaints Manager
With regards to our direct e-mail i would like to check if the documents you required did arrive?
Looking forward to a quick solution to the dispute.
Thank you.
With regards to our direct e-mail i would like to check if the documents you required did arrive?
Looking forward to a quick solution to the dispute.
Thank you.
Hi,
Yes, we received the documents. We will communicate further by direct mail.
Regards,
J Potgieter
Hi,
Yes, we received the documents. We will communicate further by direct mail.
Regards,
J Potgieter
Today I have received the money from Assupol,many thanks to Jacolien Potgieter who has been informing me of each and every step of the process.
Today I have received the money from Assupol,many thanks to Jacolien Potgieter who has been informing me of each and every step of the process.