sM
sisanda M

1 reviews | Active since Mar 2017

30 Mar 2017, 13:07

assupol is *****

<p>hello there...assupol is been deducting money from my persla and i never signed contract with them . i went there to cancell the policy and told them that i want my money back that was January they told me that i should wait for 30days. even now i have not recieved my money back from them.last month i visited them again and they told me that they are still investigating,i really don't know what they are investigating..please assist me on the matter.</p> <p> </p> <p>yours faithful</p> <p>MASALA SISANDA..</p>

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Replies (2)
Sanlam
Sanlam's reply30 Mar 2017, 13:13
Official

Dear Sisanda Masala,

We are really sorry to hear you had this experience.

We will be in direct communication with you shortly to provide us with more information to resolve the issue.

Proudly Serving,

Assupol Complaints Team

Sanlam
Sanlam's reply12 Apr 2017, 12:07
Official

Hi,

We confirm that the refund was paid today.

Regards,