nS
nhlanhla S

1 reviews | Active since Apr 2013

16 Sept 2026, 18:16

Assupol is commiting ***** and a ****

Assupol is commiting ***** by reinstating policies without my consent after cancelation this is ********* I cancelled because I no longer have trust on the Company , this is ***** daylight and I request a full investigation on the matter and however is responsible must be brought to book .

This level of ********* warrants the matter to be escalated to Insurance omsbud because this is for the second time I had to deal with ***** commited by Assupol please cancel all my policies because I have been receiving letters that polices are reinstated and I did not consent to such never I received an OTP authorising any form of reinstatement .

0
Replies (6)
Sanlam
Sanlam's reply17 Sept 2026, 11:39
Official
Good day, nhlanhla

We are sorry to learn of your negative experience.

Please send us a private reply with your ID number.

We will then escalate the matter for assistance.

Be assured that we will use any information you provide solely to assist you in resolving this matter.

Regards
Sanlam Client Care
nS
nhlanhla S's update17 Sept 2026, 12:51
Reviewer Update
There is no response please don't reinstate policies it's *****
Sanlam
Sanlam's reply17 Sept 2026, 15:42
Official
Hello nhlanhla

In order for us to assist you with this matter, please send us a private reply with your ID number.

Regards
Sanlam Client Care
nS
nhlanhla S's update17 Sept 2026, 16:40
Reviewer Update
There is no reply Im unable to click replies please stop this ***** Sanlam and Assupol
Sanlam
Sanlam's reply18 Sept 2026, 10:24
Official
Good morning, nhlanhla

Thank you for your reply.

We will be sending you a private reply. Please respond to it for further assistance.

Regards
Sanlam Client Care
nS
nhlanhla S's update18 Sept 2026, 10:27
Reviewer Update
Sanlam Im unable to click Replies how many times must i tell you cant you call or reply direct to my email 😾