TT
Tidimalo T

1 reviews | Active since May 2020

07 Oct 2021, 16:13

Assupol is a ****!!!!

Good day, I have lost a family member on the 9th of September 2021 and submitted a claim on the 15th of September 2021. Assupol is refusing to pay me my money, they are busy making lousy investigations. They are busy calling my family lying about things I never said. I still owe the undertakers the funeral money to date. Please assist me

0
Replies (2)
Sanlam
Sanlam's reply07 Oct 2021, 16:18
Official
Good day Tidimalo, we received your review and will investigate the complaint. My apology for any inconvenience caused. Our further feedback to you witll be by direct e-mail. Regards, Assupol Complaints Manager
Sanlam
Sanlam's reply07 Oct 2021, 16:50
Official
We note your concerns and will provide you with feedback as soon as possible to explain the claims validation process we follow.