Assupol is a disgrace

If it was possible I would rate you guys zero.Assupol your service is honestly appalling. It’s been seven months since my father passed on and seven months since we claimed and nothing from your end. Your sterkspruit office has made numerous attempts to assist and send emails and follow up yet nothing. You customer service and follow through on claims leaves little to be desired. I would never refer a single client to your company. Can you imagine if we were dependent on those funds in order to commence funeral proceedings for my late father seven month ago? I will be taking this matter up with short term insurance Ombudsman thanks.