Assupol is a ****

Absolutely the worst. I sent a cancellation email on the 13 of March 2025 and did not receive any communication from them. I called on the 3rd of April and was told by the consultant that my policy will be cancelled now i cannot be refunded for March because i did not receive a ticket number. So because i dont have a ticket number it means there is no proof i sent an email early March cancelling my policy??? LOL. I was told that even if i sent a screenshot of the email it would still be invalid because they only work with ticket numbers? A ticket number that they only have the power to give to client and because i did not receive it, my claim is invalid.