EB
Elzette B

1 reviews | Active since Sept 2024

09 Sept 2024, 16:40

ASSUPOL I WANT MY MONEY BACK

Hi my name is Rowan Barkley and on 2024-04-15 I cancelled five policies with Assupol because I consolidated my policies and moved to Sanlam.They deducted R1125-00 monthly from April till July. From the five policies I cancelled April month,one still deducted end of August. Till this day they only refunded me for one policy R685-00 and R2915-00 is still outstanding.I contact my lawyers because at the end of the day my family is suffering.Sanlam and me did our parts,we followed the right procedures,now me as a breadwinner must beg for my money.I send all the proof,cancellation forms,payslips and bank statements,Assupol do not care about their clients,but they are quick to deduct their money.Ill advise people rather to go to Sanlam,Old Mutual,Hillard but not these people who just tells lies after lies.I want my money,and I will not stop,this is *****ing from your clients

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Replies (1)
Sanlam
Sanlam's reply10 Sept 2024, 06:16
Official
Good day Rowan, we have received your review and will look into this. We will send our feedback to your direct e-mail. My sincerest apology for any frustration caused. Regards, Assupol Complaints Manager