VJ
Vuyokazi J
1 reviews | Active since Sept 2017
02 Sept 2019, 13:17
ASSUPOL HAS ****MED ME AGAIN
Good day,
Assupol Life has been deducting money from my persal for 2 policies that I never took from them. Rerence for the first policy is ***SID and its for R169.00 the second ref is ***VAS and its for R49.00. This is the second time assupol life is doing this to me. I want my money back
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Sanlam's replyOfficial
03 Sept 2019, 07:39Dear Ntombemnyama,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard with regards to the deductions from your persal.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard with regards to the deductions from your persal.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Sanlam's reply03 Sept 2019, 07:39
Official
Dear Ntombemnyama,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard with regards to the deductions from your persal.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard with regards to the deductions from your persal.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team