Assupol has no respect for us!!!

Item: Sanlam
Rating: 1
Author: Koketso M

You have illustrated to me countless times that you have no respect or acknowledgement for any of my many requests that you should never debit my account on the wrong date. Please cancel my cover and refund me my premiums then send me Avbobs number I can't be subjected to such poor, unnecessary service it's not right.

Helpful (0)

Replies (1)

Sanlam's replyOfficial

19 Jul 2019, 10:05

Dear Koketso,

Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.

We are really sorry that you feel our service has not been up to standard with regards to your account being deducted incorrectly.

Our further communication with you will be by direct e-mail or phone.

For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.

Assupol Complaints Team

Sanlam's reply19 Jul 2019, 10:05

Official