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Mymoena M
1 reviews | Active since Aug 2025
10 Aug 2025, 09:45
Assupol Funeral Policy
I am extremely disappointed in the lack of communication with regards to my assupol funeral claim. After several follow up emails from my side and call backs being mysteriously "cut off" I have lost all trust in their service. Despite their policy promise if 24 hr or less pay-out, I have received no communication after 2 days.
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Sanlam's replyOfficial
11 Aug 2025, 07:21Dear Mymoena, we have received your review and sincerely apologise for any inconvenience caused. We will look into this with urgency and provide further feedback to your direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply11 Aug 2025, 07:21
Official
Dear Mymoena, we have received your review and sincerely apologise for any inconvenience caused. We will look into this with urgency and provide further feedback to your direct e-mail. Regards, Assupol Complaints Manager