ASSUPOL FUNERAL POLICY CANCELLATION

I am struggling with the cancellation of my Assupol funeral cover, which I have had for the past 9 years. I have indicated my frustrations regarding the cancellation of the policy through email because I could not get through to them telephonically. I was sent from pillar to post and kept on hold for an extended period without receiving assistance.

They sent me a document that I needed to complete, which I did and submit as requested. However, I have not heard from them since.

I need confirmation of the cancellation of my policy so that I can submit it to my employer in order to stop the stop order