Assupol **********ly deducting my salary and refusing to refund me

On the 2nd of October 2019 I e-mailed a completed cancellation form to them, I was given Ref DC/cc***. They went ahead to deduct from my salary for end October. What was strange when I checked my November salary they had submitted another deduction to my employer. When I phoned their *** supposedly head office to enquire 3times I was told my policies were not canceled on their system, which was a shock since I had phoned previously sent a cancellation form and phoned to confirm the cancellation. The November deduction from my salary was unnecessary and **********.

What is a huge problem now they only refunded me one premium on the 5th of December 2019 and refusing to refund me the remaining premiums totalling R650. 74. I have sent numerous e-mails but still nothing and the last one I attached my bank statement showing exactly the only premium paid back to me and everytime they tell me to wait 7days and nothing happens. When I query them again I am told to wait another 7days but nothing happens. Is this how Assupol *****s money from their clients? How can we trust your products in the future and that you will actually pay? I have been with your company since I started working in 2002 but I'm never taking any other products from you. I wonder how many clients your cheating them out of their own money and my attorney did advice me to open a ***** case against you which I have been postponing until now. This is ***** and I will open a ***** case against you.