NL
Noleen L
1 reviews | Active since Dec 2020
01 Jan 2021, 12:42
Assupol faulse adds
I am so dissapointed, they advertise 24 hour for claims to be paid out, put my claim in and nothing after 3 days, the funeral already done an no payout yet. Super disgusted because the funds was for funeral arrangements. If this is what I should look forward to in grieving times than I dhould cancel the others too.
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Sanlam's replyOfficial
04 Jan 2021, 07:22Dear Noleen, our sincerest condolences on the passing of your loved one. We will be in direct communication with you shortly, to assist with resolving this matter. My apology for any inconvenience caused. Regards, Assupol Complaints Manager
Sanlam's reply04 Jan 2021, 07:22
Official
Dear Noleen, our sincerest condolences on the passing of your loved one. We will be in direct communication with you shortly, to assist with resolving this matter. My apology for any inconvenience caused. Regards, Assupol Complaints Manager