TM
Tshepo M
1 reviews | Active since Dec 2020
01 Jan 2021, 09:00
Assupol false adverti*****ts and Poor service
Good day
We are very disappointed with Assupol funeral cover. We had a funeral cover for my dad he passed away on the 25th of December 2020. We made a funeral claim on the 29th of December 2020 , we have been waiting for the payment since as they **** on TV by saying they pay within 48hours .do not depend on Assupol to assist with your Funeral arrangements.
We are very disappointed Anele Mdoda is just luring people into a trap.
Do not trust the TV adverts as they are false 2 policies we are still waiting for payouts
Very disappointed on the false advertising and Poor service
Do not trust assupol funeral cover
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Sanlam's replyOfficial
04 Jan 2021, 07:17Dear Tshepo, my heartfelt condelences to you and your family on the passing of your father. We also sincerely apologise for any inconvenience caused as discribed in your review. We will be in direct communication by e-mail shortly, to assist further. Regards, Assupol Complaints Manager
Sanlam's reply04 Jan 2021, 07:17
Official
Dear Tshepo, my heartfelt condelences to you and your family on the passing of your father. We also sincerely apologise for any inconvenience caused as discribed in your review. We will be in direct communication by e-mail shortly, to assist further. Regards, Assupol Complaints Manager