zM
zandile M
1 reviews | Active since Jul 2015
24 Oct 2024, 08:30
Assupol ***** done by their representatives
In 2019 someone forged my signature and took a life cover on my behalf, the premiums were deducted from my payslip for more than 5 years, I recently filed a complaint and all they did they said they were busy with the investigation and they never got back to me to explain what is going on, instead I received a message that the life cover has been cancelled and I never got back my premiums.
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Sanlam's replyOfficial
24 Oct 2024, 08:55Good day Zandile,thank you for the review. We refer to complaint number C*** and confirm that we will resend the resolution response a soon as possible. Regards, Assupol Complaints Manager
Sanlam's reply24 Oct 2024, 08:55
Official
Good day Zandile,thank you for the review. We refer to complaint number C*** and confirm that we will resend the resolution response a soon as possible. Regards, Assupol Complaints Manager