Assupol completely ignores client

I have sent two emails to Assupol to various email addresses, ********** ********** ********** and ********** All of these emails were received by Assupol and the response was that someone would contact me in 48 hours.

I want Assupol to do a section 14 transfer to my Sanlam pension fund so that I can dissolve my policy with Assupol as it is a useless policy.

The first email was sent to all of the email addresses mentioned above on 23 October 2018 and again on 2 November. Prior to my attempts, my Sanlam broker has also tried in vain to get a response from Assupol.

We are just being completely ignored by the company and no assistance is forthcoming. If your company is too *********** to assist, then please cancel my policy immediately.