MR
Mahlomola R
1 reviews | Active since Oct 2019
02 Feb 2021, 15:01
Assupol client services is bad
It is very disappointing that Assupol claims that you query is important to them but you find that there is always no consultants available to assist you with your claim during difficult times of the loss of the loved ones but they always have consultants available to assist people who wants to subscribe for new policies.
So this means that they have someone to assist to generate their revenuw but no one is available to assist for payout during difficult times.
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Replies (1)Sanlam's replyOfficial
02 Feb 2021, 15:29Dear Mahlomola, thank you for informing us about this unfortunate experience. We will urgently arrange for you to be assisted. My sincere apology for any inconvenience caused. Regards, Assupol Complaints Manager
Best regards,
Sanlam's reply02 Feb 2021, 15:29
Official
Dear Mahlomola, thank you for informing us about this unfortunate experience. We will urgently arrange for you to be assisted. My sincere apology for any inconvenience caused. Regards, Assupol Complaints Manager
Best regards,
