mS
maphuthi S
1 reviews | Active since Jan 2017
16 Mar 2017, 10:51
Assupol client services
<p>client service employee had the audacity to hang up the phone sis she is rude she has no manners what so ever. sis no wonder my mom is cancelling her policy with Assupol</p>
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
16 Mar 2017, 11:12Dear Maphuthi,
We are really sorry to hear you had this experience.
We will be in direct communication with you shortly to provide us with more information to resolve the issue.
Proudly Serving,
Assupol Complaints Team
Best regards,
Sanlam's reply16 Mar 2017, 11:12
Official
Dear Maphuthi,
We are really sorry to hear you had this experience.
We will be in direct communication with you shortly to provide us with more information to resolve the issue.
Proudly Serving,
Assupol Complaints Team
Best regards,
mS
maphuthi S's updateReviewer Update
16 Mar 2017, 11:18please dont be sorry solve the ****** problem for me sorry is not going to help me imagine someone hanging up on you then you say sorry?????? i want aswers i dont want a sorry please
mS
maphuthi S's update16 Mar 2017, 11:18
Reviewer Update
please dont be sorry solve the ****** problem for me sorry is not going to help me imagine someone hanging up on you then you say sorry?????? i want aswers i dont want a sorry please
Sanlam's replyOfficial
16 Mar 2017, 11:27Dear Maphuthi,
Thank you for the response. We are investigating this matter with urgency and will provide feedback as soon as possible.
Proudly Serving.
Assupol Complaints Manager
Best regards,
Sanlam's reply16 Mar 2017, 11:27
Official
Dear Maphuthi,
Thank you for the response. We are investigating this matter with urgency and will provide feedback as soon as possible.
Proudly Serving.
Assupol Complaints Manager
Best regards,
mS
maphuthi S's updateReviewer Update
16 Mar 2017, 12:04please do coz i need answers
mS
maphuthi S's update16 Mar 2017, 12:04
Reviewer Update
please do coz i need answers