JM
Jerry M

1 reviews | Active since Apr 2013

23 Jul 2021, 09:31

Assupol bankruptcy

Assupol funeral cover has been deducting my cover on the 25 for the whole year mean while I gave them date of 30th. I have been calling the everything month to correct that and I would be told that it's corrected. Last month I even requested a later as a proof that I have correct the date but I was surprised by a debit order this morning. They alway take the past money that I have. Please reverse my money with immediate effect as I have to drive my child back to Free State tomorrow for reopening of school. I won't reverse it myself because my bank is always changing me for your ***********.

0
Replies (1)
Sanlam
Sanlam's reply23 Jul 2021, 09:54
Official
Good day Jerry, we take note of your review and sincerely apologise for any inconvenience caused. We will attend to this matter and send our response to your direct e-mail. Regards, Assupol Complaints Manager