ES
Elisa S
1 reviews | Active since Sept 2022
08 Sept 2022, 17:24
Assupol bad service
Bad service I had two funeral policies with them I covered my uncle he also took out a tombstones policy with them , I put a claim on Tuesday the 30th and I only received the payout on Saturday (3rd) the day of the funeral and the Tombstone policy paid out On Thursday the 8th 9 days later we could not erect a Tombstone.
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Sanlam's replyOfficial
09 Sept 2022, 05:58Dear Elisa, thank you for your review. Our sincerest apology for any inconvenience caused. Kindly send your policy or ID number to *** to assist further. Regards, Assupol Complaints Manager
Sanlam's reply09 Sept 2022, 05:58
Official
Dear Elisa, thank you for your review. Our sincerest apology for any inconvenience caused. Kindly send your policy or ID number to *** to assist further. Regards, Assupol Complaints Manager